Privacy Policy

Personal Information

When you use our services, we collect personal information such as your name, email address, phone number, payment information, and location data. This information is necessary to provide you with our ride-hailing and rental services.

Usage Data

We automatically collect information about how you interact with our app and services, including device information, IP address, browser type, and usage patterns.

Location Information

With your permission, we collect precise location data to facilitate ride booking, driver matching, and service optimization.

Service Delivery

We use your information to provide, maintain, and improve our services, including matching riders with drivers, processing payments, and providing customer support.

Safety and Security

Your information helps us maintain platform security, prevent fraud, and ensure the safety of all users through verification and monitoring.

Communications

We may use your contact information to send service-related notifications, promotional offers, and important updates about our services.

With Drivers

When you book a ride, we share necessary information with drivers including your name, pickup location, and contact details to facilitate the service.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, and analyzing data.

Legal Requirements

We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of Zproo, our users, or others.

Protection Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Encryption

Sensitive data, including payment information, is encrypted during transmission using secure socket layer technology (SSL).

Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings.

Data Deletion

You may request deletion of your account and associated data by contacting our support team.

Opt-Out

You can opt out of promotional communications at any time by using the unsubscribe link in our emails or adjusting your notification preferences.

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the app. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@zproo.com or write to us at our office address listed on our Contact page.